FAQs

When will my order ship?

Orders are typically processed within 1–3 business days before being shipped.

How long does shipping take?

Most orders arrive within 7–15 business days, depending on your location and the product ordered.

How can I track my order?

Once your order ships, you'll receive a confirmation email containing your tracking information. You can also visit our Track Your Order page anytime.

Do you offer free shipping?

Yes! We offer Free Shipping on qualifying orders of $75 or more.

What is your return policy?

We accept returns within 14 days of delivery for eligible unused items in their original condition. Please review our Return & Refund Policy for complete details.

What if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging. We'll work quickly to resolve the issue.

Can I cancel my order?

Orders may be canceled before they have been processed for shipment. Once an order has shipped, it can no longer be canceled.

What payment methods do you accept?

We accept all major credit and debit cards along with other secure payment methods displayed during checkout.

Do you ship internationally?

Shipping availability varies by destination. Shipping options available for your address will be displayed during checkout.

How can I contact customer support?

Please use the Contact Form on our Contact Us page. We typically respond within 24–48 business hours.