Shipping Policy

Thank you for shopping with Trail & Tide.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United States: 7–15 Business Days

  • Canada: 7–20 Business Days

  • International: Delivery times vary by destination.

Please note these are estimated delivery windows and are not guaranteed.

Tracking Information

Once your order has shipped, you'll receive an email with your tracking number. Tracking updates may take 24–72 hours to appear after shipment.

International Shipping

We currently ship to many countries worldwide. Shipping availability and delivery estimates will be shown during checkout.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Lost or Delayed Packages

If your tracking has not updated for an extended period or you believe your package has been lost, please contact us. We'll work with the shipping carrier to investigate and assist you in resolving the issue as quickly as possible.

If your package is confirmed lost in transit, we'll help arrange a replacement or other appropriate resolution.

Thank you for choosing Trail & Tide.